What We Collect and Why We Use It
When you create an account, we collect the details you provide — name, contact number, and email. When you deposit using JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to reconcile your account wallet; we do not store your full mobile banking PIN
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or password. Your device type, browser session, and IP address are logged to keep your account secure and to detect unusual login attempts. We use this data to operate your account, process withdrawals, respond to support requests, and meet our obligations under applicable law. We do
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not sell your personal data to marketing companies or unrelated third parties. Where we share data with payment processors — for example, to verify a Raast transfer or confirm an Easypaisa deposit — that sharing is limited to what those processors need to complete the transaction.
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You can ask us to correct inaccurate data at any time by contacting our support team. Retention periods vary by data type: account records are kept for as long as your account is active and for a period afterward as required by applicable rules in eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.